1. Information We Collect
We collect information you provide when registering (phone number, name, email), profile details, and usage data necessary to provide and improve our service.
2. How We Use Your Information
We use your information to create and manage your account, match you with service providers or clients, process requests, send notifications, and improve our platform. We may use aggregated data for analytics.
3. Sharing of Information
We may share your information with other users as needed to fulfill requests (e.g., contact details between client and provider). We do not sell your personal data to third parties.
4. Analytics and Advertising Partners
We use third-party analytics and attribution services to understand app usage and measure marketing performance. When enabled in your app version, these may include Mixpanel (product analytics), Microsoft Clarity (session analytics), Adjust (attribution), and Meta (Facebook) App Events for advertising optimization. These partners may receive device identifiers, app interaction events, and related technical data. On iOS, advertising measurement may depend on your App Tracking Transparency choice.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access or disclosure.
6. Your Rights
You may access, correct, or request deletion of your personal data through the app or by contacting us. You may also withdraw consent where applicable.
7. Retention
We retain your data for as long as your account is active or as needed to provide the service and comply with legal obligations.
8. Updates
We may update this Privacy Policy from time to time. We will notify you of material changes via the app or email.
9. Contact
For privacy-related questions or requests, please contact our support team.